Our Commitment to Accessibility
VOW Ltd. makes every effort and invests significant resources to provide all customers with access to its website and platform in a respectful, accessible, and professional manner. In accordance with the Equal Rights for Persons with Disabilities Law, 5758-1998, and the regulations enacted thereunder, extensive efforts and resources are dedicated to implementing the required accessibility adjustments - enabling people with disabilities to use the platform and website independently and on equal terms.
Accessible Customer Service
Employee Accessibility Training
We conduct training sessions to raise awareness of accessibility, build employee understanding of the field, and provide practical tools for delivering accessible service.
Accessible Support
You can contact us in writing via email or by direct message on our LinkedIn page. For users with disabilities, we also offer phone support - please contact us in writing with your phone number and we will call you back.
Additional Contact Methods
- Email: support@uxellent.com
- Contact form: uxellent.com/en/contact
- LinkedIn page: direct message via our LinkedIn profile
Website Accessibility
An accessible website is one that allows people with disabilities and older adults to browse at the same level of efficiency and enjoyment as all other users. According to a 2003 Microsoft study, 20–25% of the population encounters difficulties using the internet and may benefit from more accessible web content.
VOW Ltd. believes in and actively promotes equal opportunity in the digital space for people with various disabilities and those who rely on assistive technologies.
Accessibility Standards & Compliance
- This website complies with the requirements of the Equal Rights for Persons with Disabilities Regulations (Service Accessibility Adjustments), 5773-2013
- Accessibility adjustments were made in accordance with the Israeli Standard (IS 5568) for web content accessibility at Level AA, and the international WCAG 2.1 guidelines
- Tested for highest compatibility with modern browsers: Chrome, Firefox, Safari, and Edge
- The site provides semantic structure for assistive technologies and supports standard keyboard navigation using arrow keys, Enter, and Esc to close menus and dialogs
- Optimized for display across popular browsers and mobile devices
- For the best screen reader experience, we recommend using the latest version of NVDA or JAWS
Physical Accessibility
VOW is a fully digital platform providing complete service online, 24/7. You may contact us through the digital channels listed above.
Feedback & Accessibility Requests
We are continuously working to improve accessibility as part of our commitment to ensuring that all people, including those with disabilities, receive the most accessible service possible.
Encountered an issue?
If you have come across any accessibility problem or difficulty, we would appreciate you letting us know. We will make every effort to find a suitable solution and address the issue as promptly as possible.